# Transformation

## [What history tells insurance about AI](https://www.insurancebusinessmag.com/ca/news/technology/what-history-tells-insurance-about-ai-578568.aspx)

Sixteen leading economists surveyed this week cannot agree on whether AI will destroy jobs. History, however, is less ambivalent

Matthew SellersJun 11, 2026

### [Insurance industry hits structural inflection point as risk outpaces resilience - NTT DATA](https://www.insurancebusinessmag.com/ca/news/technology/insurance-industry-hits-structural-inflection-point-as-risk-outpaces-resilience--ntt-data-578543.aspx)

The gap between AI adoption at the workforce level and AI deployment at scale is the defining operational challenge in insurance right now

### [Canadian businesses are adopting AI without the governance to manage it, says Gallagher's expert](https://www.insurancebusinessmag.com/ca/news/technology/canadian-businesses-are-adopting-ai-without-the-governance-to-manage-it-says-gallaghers-expert-578272.aspx)

Underwriters are already asking how clients govern their AI use – and the answers are often incomplete

### [Siri gets a second act - and the insurance industry should pay attention](https://www.insurancebusinessmag.com/ca/news/technology/siri-gets-a-second-act--and-the-insurance-industry-should-pay-attention-578273.aspx)

Apple's WWDC26 AI overhaul isn't just a product story- it raises questions that need answers before the autumn rollout

### [Could AI actually escape human control? World's top researchers think it's worth worrying about](https://www.insurancebusinessmag.com/ca/news/technology/could-ai-actually-escape-human-control-worlds-top-researchers-think-its-worth-worrying-about-577949.aspx)

The Canadian insurance industry's relationship with AI is more complex than most risk frameworks currently acknowledge – here’s why

### [WTW just made a big move on crypto insurance - shrewd, or big risk?](https://www.insurancebusinessmag.com/ca/news/technology/wtw-just-made-a-big-move-on-crypto-insurance--shrewd-or-big-risk-577917.aspx)

Brokerage giant has acquired a UK digital asset insurance platform. We examine the strategic logic, the competitive context, and the very real questions that remain

### [Agentic AI will force insurance boards to rethink governance, expert says](https://www.insurancebusinessmag.com/ca/news/technology/agentic-ai-will-force-insurance-boards-to-rethink-governance-expert-says-577610.aspx)

Paulo Salomao says AI is taking over tasks, not positions – and that shift is forcing boards to govern at an entirely different level

### [WTW launches workforce AI tool as businesses seek returns on technology](https://www.insurancebusinessmag.com/ca/news/technology/wtw-launches-workforce-ai-tool-as-businesses-seek-returns-on-technology-577583.aspx)

The broker has unveiled a workforce transformation platform amid growing pressure to demonstrate measurable value from artificial intelligence investments

### [Insurance is all in on AI, but the foundations are shaky](https://www.insurancebusinessmag.com/ca/news/technology/insurance-is-all-in-on-ai-but-the-foundations-are-shaky-577395.aspx)

Record hiring in 2025 signals urgency, but expertise remains out of reach